Terms and Conditions

Terms & Conditions

Terms and Conditions of Expressions Floral Design & Giftware

By getting to, perusing or utilising this site, you consent to the terms, conditions and disclaimers. By obtaining a product or flowers promoted on this site, you consent to be bound by these Terms and Conditions.


All prices are in New Zealand Dollars


We maintain all authority to substitute a result of proportional esteem where a recorded item is inaccessible. When reaching the sender as this could postpone the request from being conveyed on the asked for date.

Regular conditions influence the supply of flowers. Particular assortments or colours may not generally be accessible or meet our quality benchmarks. Now and again, substitutions might be important to satisfy your floral design. In the event that we are out of a specific product or flowers, for example, a vase, basket or ceramic container, a comparative one of equivalent will be substituted.


Expressions cannot cancel any order that has already been made. If the cancellation request is made prior to the order being made, Expressions will accept cancellation and provide a full refund.


Expressions will attempt its best to convey any item inside the time allotments demonstrated anyway we don’t ensure conveyance of any item if the beneficiary declines to acknowledge the blessing, the address gave is not right or finish, the beneficiary is not at the address indicated or it is perilous to enter the address. On the off chance that the beneficiary is not at the predetermined address when the conveyance is influenced, Expressions to will do its best to leave the item in a sheltered area. In the event that we do leave the conveyance in what we accept to be a sheltered area we won’t be obligated in the event that it is expelled, lost or damage.

In the unlikely event that an item can’t be delivered it will be taken back to our store or to our premises and we will reach you to arrange another convenient time and date. The client will stay in charge of the cost of all deliveries. A second delivery may create an extra charge.


Expressions respects your privacy and is focused on guaranteeing that your data stays classified.

Expressions gathers data for the client so we can effectively furnish you with our administrations and items. Data we require can incorporate the full name of the client and the beneficiary, email address, receipt address, conveyance address, contact telephone numbers and charge card points of interest.

Expressions will not reveal any individual data to an outsider who is not associated with the readiness or potentially conveyance of the item unless approved to do as such or required by law.


Expressions is committed to providing quality product to our customers.  If for any reason you are not completely satisfied with you Expressions purchase it may be exchanged for another product to the same value or higher. If  the new product you are exchanging for is of higher value,  payment of the difference in value will be required.  Gifts must be returned to our store at 57 Victoria St, Cambridge within one week of purchase and must be unused and in resalable condition and be accompanied with an explanation for the return.

Please note: Floral gifts are perishable and cannot be exchanged or refunded.