Expressions Floral Design and Giftware are happy to offer you an exchange, or store credit for all non-perishable items purchased from any of our stores or online via our website.

• Postage on returns is not refunded to your store credit, this also includes free shipping. 
• Returns must meet our terms and conditions. Please click this link for our Returns Policy
• Exchanging items will be at your own cost for postage.
• No returns on sale items or discount code items. 
• We want this to be as simple and easy as possible for you to buy items from us and return them if they are not right, but we hope you understand we are a small business.

Any problems or concerns please message us, we are here to help and we are more than happy to advise or help you with any concerns at all. Please contact us at www.expressionsfloral.co.nz or phone +64 (7) 8230119.